Apr 27, 2024 | Updated: 11:35 AM EDT

Nintendo Switch Joy-Con Desync Issue: Simple yet Important Fix & Tips from Nintendo

Mar 23, 2017 07:02 AM EDT

Nintendo successfully introduced its Nintendo Switch Joy-Con that allows the users to enjoy playing certain games whether on a portable play or big TV screen. However, recent complaints rise about the left Nintendo Switch Joy-Con desync issue. Finally, Nintendo gave an easy fix regarding this matter.

Many gamers found out that left portion of Nintendo Switch Joy-Con desyncs every time they play. After that, the controller becomes unresponsive and just a few seconds, it reconnects again. Consumers expect that Nintendo will give them a full and exciting gaming experience once they purchase its Nintendo Switch Joy-Con. With this problem, it was a bit of disappointment for them to encounter such issue.

According to Nintendo, there were no technical problems with its devices. However, the company handles every issue including several complaints from Nintendo Switch Joy-Con malfunctions. "We want our consumers to get up and running quickly to have fun with Nintendo Switch, and if anything falls short of this goal we encourage them to contact Nintendo's Consumer Service team." Nintendo released a statement to Forbes.

CNET was able to observe that the problem of the faulty left portion of Nintendo Switch Joy-Con n was not to the wire or even on the board. It was the little black squared foam placed in the lower-right corner of the controller missing from the unrepaired Nintendo Switch Joy-Con. This special foam helps the controller to shield the Bluetooth antenna connection to Nintendo Switch that interferes with the radio signals.

In connection with the said solution, Digital Spy added some helpful tips from Nintendo that will prevent the issue of Nintendo Switch Joy-Con. Keeping away the console from fish tanks, wireless devices and even the TV. Turn off the mobile phones, laptops, tablets, microwave and anything that might cause the interference with the signal.

For more information and other concerns, you may call the Nintendo customer support with these numbers: 1 (800) 255-3700 in the U.S, +44 (0)345-605-0247 in the UK and 0800-743-056 in Australia. Alternatively, you may visit its website at https://support.nintendo.com

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