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Feb 11, 2014 11:46 AM EST

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The information technology (IT) industry is likely to experience moderate growth in 2014, according to the IT Industry Outlook 2014 released by CompTIA. The index is based on IT executives’ opinions of the U.S. economy, the IT industry and their own company.“The importance of technology to business success has never been greater as IT continues to transition from supporting tool to a strategic driver,” said Tim Herbert, VP, research, CompTIA.

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Various technologies including mobile application, cloud, big data and others had significant gains with consumers. The rise in mobile and technologies have boosted industry confidence. CompTIA’s consensus forecast projected a 2014 growth rate of 3.4 percent for the global IT industry, with upside potential of 5.9 percent. The U.S forecast is slightly lower: 3 percent, with upside potential of 5.4 percent.

By comparison, a recent United Nations forecast projected global economic growth at 3 percent worldwide and 2.5 percent in the U.S. for 2014.

Twelve trends to watch over the next 12 months:

Macro Trends

1. Technology becomes a core competency for more businesses.

2. Mass customization gets more sophisticated.

3. Processes and workflow get a makeover.

4. Technology is increasingly embraced as the remote control of life.

Technology Trends

1. Cloud wars intensify.

2. Diverse devices flood the market.

3. Big data has a little sibling.

4. Software’s appetite is not satisfied.

IT Channel Trends

1. When it comes to your channel business, it’s OK to stay in two lanes.

2. Time to rebrand the “trusted advisor.”

3. Back to basics: Reinvesting in technical expertise.

4. Channel dynamics: Partner or competitor?

*CompTIA’s IT Industry Outlook 2014

The index is based on IT executives’ opinions of the U.S. economy, the IT industry and their own company.“The importance of technology to business success has never been greater as IT continues to transition from supporting tool to a strategic driver,” said Tim Herbert, vice president, research, CompTIA.

CompTIA predicts that in 2014, IT services and software show the most growth potential. The report also stated, IT hardware is projected to grow at a slightly lower rate, due partially to more intense margin pressure. 41 percent of IT companies plan increased investments in staffing in technical positions this year, compared to 15 percent that plan staffing decreases. Among non-technical positions, 32 percent of firms plan increases and 16 percent decreases. 

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